Definitions
Definitions
ACL
means the Australian Consumer Law contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth), as amended from time to time.
Appointment
means any onsite, remote, telephone, video, workshop, diagnostic, consultation, installation, support, maintenance, repair, recovery, training, or other service booking made with Geekify.
Authorised Personnel
means employees, directors, officers, contractors, consultants, technicians, or authorised representatives approved by Geekify to perform services or fulfil operational, compliance, privacy, security, quality assurance, audit, or management functions.
Booking Value
means the total amount payable for an appointment, service, project, repair, maintenance activity, diagnostic service, installation, assessment, data recovery engagement, support engagement, subscription, or other service, including labour, parts, travel, fees, charges, and associated costs.
Business Day
means a day other than a Saturday, Sunday, or public holiday in New South Wales, Australia.
CEO
means the Chief Executive Officer of Geekify or any person formally authorised to act in that capacity.
Compliance Manager
means the person appointed by Geekify to manage compliance, privacy, governance, security, risk management, audit, regulatory, and policy obligations.
Customer
means any individual, company, partnership, trust, government entity, organisation, or other person requesting, purchasing, booking, receiving, or benefiting from services supplied by Geekify.
Customer Data
means any file, document, image, video, email, message, database, software, licence, credential, account information, backup, configuration, personal information, business information, or other data supplied to, stored on, processed by, recovered by, or accessible through customer equipment.
Data Recovery
means any attempt to recover, extract, rebuild, repair, access, transfer, clone, image, copy, restore, reconstruct, preserve, or otherwise make Customer Data available from any storage device, storage medium, cloud system, account, or information system.
Device
means any computer, laptop, workstation, server, mobile phone, tablet, printer, storage device, hard drive, solid state drive, network device, peripheral device, technology product, or electronic equipment supplied to Geekify.
Diagnostic Services
means testing, inspection, assessment, evaluation, troubleshooting, benchmarking, fault finding, system analysis, reporting, or technical investigation undertaken by Geekify.
Geekify, we, our, or us
means Geekify and includes its directors, officers, employees, contractors, authorised representatives, agents, successors, assigns, and related entities where applicable.
Goods
means any product, hardware, software, component, replacement part, accessory, licence, subscription, storage media, or other item supplied by Geekify.
Manufacturer
means the original manufacturer, developer, publisher, supplier, distributor, or vendor of any hardware, software, service, component, equipment, or product.
Onsite Services
means services provided at the customer's residence, premises, workplace, business premises, nominated location, or other physical location.
Recovered Data
means Customer Data successfully extracted, copied, recovered, cloned, restored, transferred, rebuilt, or otherwise made accessible through a Data Recovery service.
Remote Services
means any service supplied by telephone, email, messaging platforms, remote monitoring systems, remote desktop software, cloud systems, video conferencing, or other electronic means.
Repair
means any repair, maintenance, upgrade, replacement, restoration, adjustment, modification, configuration, servicing, rebuilding, installation, or technical work performed by Geekify.
Service
means any advice, consultation, repair, installation, support, project, assessment, configuration, maintenance activity, diagnostic service, recovery service, training service, managed service, subscription service, or technical engagement provided by Geekify.
Service Fee
means any booking fee, diagnostic fee, call-out fee, travel charge, administration fee, labour charge, service charge, cancellation fee, assessment fee, recovery fee, or other amount payable to Geekify.
Storage Media
means any hard disk drive, SSD, memory card, USB device, optical media, tape backup, NAS device, SAN device, cloud storage service, mobile storage system, server storage, virtual storage system, or other medium capable of storing electronic information.
Third Party
means any person, company, supplier, manufacturer, contractor, cloud provider, software vendor, telecommunications provider, courier, repair centre, service provider, or other entity other than Geekify and the Customer.
Warranty Period
means any period during which Geekify has agreed to investigate, assess, repair, replace, rectify, or otherwise respond to eligible faults relating to specified workmanship, services, repairs, or supplied components.
Working Copy
means any temporary image, clone, backup, duplicate, transfer copy, technical copy, or intermediary copy created solely for diagnostics, testing, repair, recovery, migration, verification, or service delivery purposes.
Writing or Written
includes communication by letter, email, customer portal, online form, electronic document, digital signature platform, or any other electronic communication method accepted by Geekify.
Interpretation
- Headings are included for convenience only and do not affect interpretation.
- Words importing the singular include the plural and vice versa.
- References to a person include an individual, corporation, partnership, trust, government body, statutory authority, or other legal entity.
- References to legislation include amendments, re-enactments, replacements, regulations, and subordinate legislation made under that legislation.
- The words "including", "includes", "such as", and similar expressions are illustrative only and do not limit the meaning of the preceding words.
- A reference to a clause is a reference to a clause within these Terms & Conditions.
- Any rights, guarantees, protections, or remedies available under the Australian Consumer Law prevail to the extent of any inconsistency with these Terms & Conditions.