GEEKIFY ORBIT

Get into Orbit with Geekify

Geekify Orbit is the onboarding pathway for technicians applying to join the Geekify network. Develop your knowledge of Geekify's systems, service standards, customer-care expectations, privacy responsibilities and operating procedures.

Orbit 01

Build Your Capabilities

Develop practical knowledge across computer, phone, tablet, Smart TV and network support, together with customer communication, privacy, security and service documentation.

Explore Technician Skills →
Orbit 02

Manage Your Availability

Approved technicians can nominate when and where they are available to consider suitable service opportunities. Availability can be updated through the technician platform.

Learn How Availability Works →
Orbit 03

Complete Your Onboarding

Suitable applicants may be invited to complete Geekify Orbit onboarding covering customer service, privacy, cybersecurity awareness, onsite safety, service reporting and Geekify procedures.

View the Orbit Journey →
Orbit 04

Access Approved Systems

Approved technicians receive access to the Geekify systems and resources required for their authorised role, service categories and service area.

View Technician Resources →
Orbit 05

Support Different Customers

Provide approved technology services to homes, seniors and small businesses based on your skills, service area and availability.

View Service Categories →
Orbit 06

Work with Professional Standards

Follow Geekify's requirements for customer privacy, responsible device access, accurate reporting, professional conduct and information security.

View Technician Standards →

Your Geekify Orbit Journey

Each stage helps suitable applicants understand Geekify's requirements and prepare to provide authorised technology services through the technician network.

1

Expression of Interest

Tell Geekify about your technical experience, skills, availability and preferred service area.

2

Application Review

Geekify reviews the information provided against the current requirements of the technician network.

3

Orbit Onboarding

Suitable applicants may be invited to complete onboarding modules covering key topics and procedures.

4

Profile Assessment

Geekify assesses completed onboarding requirements, skills and supporting information. Some categories may require additional approval.

5

Technician Approval

Applicants who satisfy the relevant requirements may be approved for specified service categories and service areas.

6

Manage Opportunities

Approved technicians can nominate their availability and review suitable service opportunities when available.

Submitting an expression of interest or completing Geekify Orbit does not guarantee approval, service opportunities, work volume or earnings. Applications are assessed individually and remain subject to Geekify's current requirements.

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